GA-Pegasus
A complete system to manage drone repairs, track components, and stay mission-ready—always.
Client
General Aeronautics
Timeline
March 2023 - August 2023
Deliverables
--Process design
- UI design
Overview
GA-Pegasus is a centralized platform designed to simplify drone maintenance and repair operations at scale. It streamlines fault reporting, component tracking, and service workflows—ensuring drone fleets remain airworthy and compliant with Service Level Agreements (SLAs).
With a unified database for drone configurations and their update histories, GA-Pegasus offers full visibility into the health and service status of every drone in the fleet—helping teams stay efficient, audit-ready, and always prepared for the next flight.
Why We Built GA-Pegasus
Design a system to make drone maintenance traceable, efficient, and SLA-compliant
As drone operations scale, so does the complexity of keeping each unit flight-ready. The goal was to design a robust internal tool that could track repair requests, manage component replacements, and maintain detailed service logs—all while integrating smoothly with ERP systems.
The core challenge? Building a system that works at both the macro (fleet-level overview) and micro (component-level traceability) scale. The interface had to cater to technicians, operators, and managers—each with different mental models, workflows, and priorities.
Job Management
A streamlined module to help technicians create, assign, and track maintenance and repair jobs—ensuring nothing slips through the cracks.
SLA Monitoring
Real-time SLA tracking to ensure repairs and servicing meet contractual timelines, with alerts and status indicators for better accountability.
Drone Configuration
A centralized view of each drone’s component history, configuration updates, and repair logs—making every drone’s journey traceable and audit-ready.
From Whiteboards to Workflows
We kicked off the design process with fast-paced ideation—mapping user needs, system functions, and repair flows across messy (but meaningful) whiteboards. These early sketches helped us visualize core interactions and break down complex tasks into manageable modules.
With the foundation in place, we mapped the platform’s users and their goals to inform role-specific views and actions within the system.
Messy? Yes. Meaningful? Absolutely.
The Release Strategy
To deliver quickly and scale thoughtfully, GA-Pegasus was planned in two strategic phases—
Version 1.0 (MVP), focused on getting core workflows into the hands of technicians quickly, and
Version 2.0, which introduced advanced capabilities like Suggestive Resolution Model and Communication Channel
Drone Configuration
A dedicated module to view, edit, and track drone configurations.
Update history logs every change ensuring traceability.
Version 1.0 (MVP)
Suggestive Resolution Model
Based on issue descriptions, the system suggests possible resolutions along with estimated completion times—enabling faster, more informed decision making.
Version 2.0
GA-Pegasus continues to evolve—shaping how drone teams plan, repair, and stay mission-ready.
Thank you for reading!
If you'd like to know more or discuss the project, feel free to reach out!
This project was conducted under a non-disclosure agreement (NDA). Some technical and operational details have been intentionally omitted or modified to respect confidentiality requirements.
